Privacy Policy

This Privacy Policy explains how SmartData Consulting OÜ, operating as NovaVision AI ("we", "us", "our"), handles personal data collected through our website novavisionai.org and in the course of our consulting services.

1. Who we are (Data Controller)

The data controller responsible for your personal data is:

• SmartData Consulting OÜ (trading as NovaVision AI)
• Registry code: 16907015
• Roseni tn 13, 10111 Tallinn, Estonia
• Email: customerservice@novavisionai.net

2. What data we collect

We only collect the personal data you choose to provide, and the limited technical data needed to run the website:

• Contact & enquiry data — when you use our contact form or email us: your name, email address, company (optional), and the content of your message.
• Scheduling data — if you book a call, the details you provide through our scheduling tool (name, email, and chosen time).
• Technical data — standard information such as your IP address and browser type, which may be logged by our hosting and third-party service providers when you visit the site.

We do not knowingly collect special-category data, and we do not collect data from children.

3. How and why we use your data (legal bases)

• To respond to your enquiry and discuss a possible engagement — on the basis of your consent and our legitimate interest in responding to business enquiries (GDPR Art. 6(1)(a) and (f)).
• To arrange and hold meetings you request — to take steps at your request prior to entering a contract (Art. 6(1)(b)).
• To operate and secure our website — on the basis of our legitimate interest in a functioning, secure site (Art. 6(1)(f)).

4. Who we share data with

We do not sell your personal data. We share it only with trusted service providers ("processors") that help us run the business, including:

• Our website hosting and form provider, which processes contact-form submissions;
• Our scheduling provider (Calendly), if you book a call;
• Content-delivery and font providers used to display the website.

We may also disclose data where required by law.

5. International transfers

Some of our providers are based outside the European Economic Area (for example, in the United States). Where personal data is transferred outside the EEA, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses or the EU–US Data Privacy Framework.

6. How long we keep it

We keep enquiry and contact data only for as long as needed to respond to you and to manage our relationship, after which it is deleted or anonymised. Where an engagement follows, we retain records for as long as required by applicable law (for example, accounting obligations).

7. Your rights

Under the GDPR, you have the right to:

• access the personal data we hold about you;
• request correction of inaccurate data;
• request erasure of your data;
• restrict or object to our processing;
• request portability of data you provided;
• withdraw consent at any time, without affecting prior processing.

To exercise any of these, email customerservice@novavisionai.net. You also have the right to lodge a complaint with the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon, aki.ee) or your local supervisory authority.

8. Cookies & third-party services

Our website uses only what is necessary to function. Third-party services embedded or loaded by the site (such as our scheduling tool and font/content-delivery providers) may set their own cookies or log technical data; please refer to their respective privacy notices for details.

9. Changes to this policy

We may update this policy from time to time. The "last updated" date above reflects the most recent version.

10. Contact

Questions about this policy or your data? Email us at customerservice@novavisionai.net.